All Posts

  • Lately, I’ve been spending a lot of time thinking about plans. I once had a client who was absolutely obsessed with my plan. When will it be done? What’s in it? When will it start? The frustrating part wasn’t their desire to know what’s happening. I appreciate that completely. It was the obsession with an

    Read more

  • With so much focus on technology innovation, AI, and everything in between, there’s very little fuss being made about the humans. This isn’t new. But aren’t they still the most important part of everything? Our customers Our employees Our partners Our friends Our parents Our kids All humans. I’m feeling like it’s more important than

    Read more

  • I was having a conversation with a friend the other day. We were talking about an event we were both attending for our daughters, at their college the following week. The school is well-known in Canada for how well it instills a deep sense of community and engagement with their students. It has a reputation

    Read more

  • Be like Mike

    In the early 90s, Gatorade ran a TV ad with Michael Jordan that had the tag line “Be Like Mike.” But today I want to tell you about a different Mike. Mike is a retiree and recently visited a non-profit organization that helps youth struggling with addiction. On his visit to the organization’s rehab facility,

    Read more

  • Involvement Matters

    Involvement creates commitment. Force kills it. Those words from a post today by Corporate Rebels. And this image. This is relatable to anyone like me, who spends most of their time in this space. It’s also relatable to the millions of people who have felt the force of someone else’s decisions. Now don’t get me

    Read more

  • Today, every manager – junior, middle and senior – has to lead change. As far as I can tell, none of them asked for a new assignment or more work, but alas here they are. And they need help They’re not looking for “change management” help either. They just have goals and objectives to deliver.

    Read more

  • Moments Matter

    I’m sitting in the airport this morning, getting ready to head to Chicago. It’s my industry’s annual global conference. Hosted by ACMP – the theme is Architects of Transformation. I’ve been to one of ACMP’s major conferences prior to this year, pre COVID, and it was amazing. This is only the second year since 2019

    Read more

  • Multiplier Effects

    Oversized outcomes. Multiplier effects. Those experiences where the outcome is worth more than what what you put in. I love those times. It could be an amazing dinner out. A social event you were reluctant to attend. An unknown band performing in a small club. Maybe it’s just any kind of a ‘win.’ I feel

    Read more

  • Let that sink in. That’s a big “what if?” Or is it? Does making Manager or even VP make you supremely confident in yourself? Sometimes yes. But leaders are human too. I’ve worked with a lot of managers over the course of my career. In many cases, it’s been like pulling teeth to get them

    Read more

  • “It’s not about me. It never was.” The writers of Ted Lasso get it. In the past week, I’ve attended two virtual sessions, one hosted in the UK, the other in the US. Both used examples featuring Ted Lasso. In fact, the UK event was completely about lessons we can learn from the show. Like

    Read more