Category: Making Change Happen

  • Make this part of the real sh*t

    “But I’ve got real sh*t to do!” I’ve heard or felt this sentiment all too often, from managers, employees, teammates, and colleagues. Clients too. Digging in their heels when it’s time to execute on some of the ‘people-y” change leadership stuff. They don’t have time – yes, it’s super important but they can’t swing it…

  • Experience is the best teacher

    Books, videos, and courses can be excellent for building our base of knowledge. For me, they continue to be a useful resource for learning. But the best way to learn something new and build competence is by doing. We apply what we’ve learned through practice. Think about when you learned to ride a bike. For…

  • You can’t play Jenga with a house of cards

    It was a Friday. A humid summer one in Boston. Myself and the other workstream leads were exasperated with our Dev team. “You can’t play Jenga with a house of cards,” our business lead said. We were in the final push of an 18-month journey to bring a new CRM platform to thousands of professionals…

  • No credential? You’re not alone.

    As I’ve said before, the need for change doesn’t sleep or wait for the perfect time. It also won’t wait for you to be prepared (or ready) to lead. Over the past decade, a lot of people have become certified, completed formal training or obtained a credential specific to the field of change management (myself…

  • The Element of Surprise

    A few months ago, you were approached about an incredible career opportunity. Pursuing it could result in many changes, not the least of which is a relocation across the country. Interested and intrigued, you confirmed your spouse’s support and agreed to add your name to the list of candidates for the role. Over the next…

  • Everyone is trying their best

    In a previous post (here), I said that years ago, I adopted the default mindset that everyone is doing their best. When I say that, I don’t mean that everyone’s work always produces their best output. I just believe in giving people the benefit of the doubt that their effort, at any given moment, is…