It's Change O'Clock Somewhere

Tag: leadership

  • Find bright spots

    You’re trying to implement change… but you’re getting quite a bit of resistance. You do what seems right… you immediately raise the issue within the team and now it’s “all hands on deck” to analyze the situation and solve the problem. Workshops ensue (“we need to brainstorm on how to complete the analysis and eliminate…

  • Three Ingredients

    “Hey gang, before we break, I just wanted to let you know that I’ll miss our afternoon call today. A friend I’ve known for 25 years passed away yesterday from Covid and I have to go see his family. Please keep safe everyone – this is real.” Regardless of where you were living or what…

  • Start with what you know

    It’s not a great feeling. You know the outcome you want, the task you have to complete, or the objective you’re pursuing. But you don’t know where to start. Even if I reassure and remind you that we all have this challenge from time to time and that you’re not alone, will that help to…

  • Make this part of the real sh*t

    “But I’ve got real sh*t to do!” I’ve heard or felt this sentiment all too often, from managers, employees, teammates, and colleagues. Clients too. Digging in their heels when it’s time to execute on some of the ‘people-y” change leadership stuff. They don’t have time – yes, it’s super important but they can’t swing it…

  • Experience is the best teacher

    Books, videos, and courses can be excellent for building our base of knowledge. For me, they continue to be a useful resource for learning. But the best way to learn something new and build competence is by doing. We apply what we’ve learned through practice. Think about when you learned to ride a bike. For…

  • You can’t play Jenga with a house of cards

    It was a Friday. A humid summer one in Boston. Myself and the other workstream leads were exasperated with our Dev team. “You can’t play Jenga with a house of cards,” our business lead said. We were in the final push of an 18-month journey to bring a new CRM platform to thousands of professionals…