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  • Three Ingredients

    “Hey gang, before we break, I just wanted to let you know that I’ll miss our afternoon call today. A friend I’ve known for 25 years passed away yesterday from Covid and I have to go see his family. Please keep safe everyone – this is real.” Regardless of where you were living or what…

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  • Start with what you know

    It’s not a great feeling. You know the outcome you want, the task you have to complete, or the objective you’re pursuing. But you don’t know where to start. Even if I reassure and remind you that we all have this challenge from time to time and that you’re not alone, will that help to…

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  • “But I’ve got real sh*t to do!” I’ve heard or felt this sentiment all too often, from managers, employees, teammates, and colleagues. Clients too. Digging in their heels when it’s time to execute on some of the ‘people-y” change leadership stuff. They don’t have time – yes, it’s super important but they can’t swing it…

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  • Books, videos, and courses can be excellent for building our base of knowledge. For me, they continue to be a useful resource for learning. But the best way to learn something new and build competence is by doing. We apply what we’ve learned through practice. Think about when you learned to ride a bike. For…

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  • It was a Friday. A humid summer one in Boston. Myself and the other workstream leads were exasperated with our Dev team. “You can’t play Jenga with a house of cards,” our business lead said. We were in the final push of an 18-month journey to bring a new CRM platform to thousands of professionals…

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  • As I’ve said before, the need for change doesn’t sleep or wait for the perfect time. It also won’t wait for you to be prepared (or ready) to lead. Over the past decade, a lot of people have become certified, completed formal training or obtained a credential specific to the field of change management (myself…

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  • The Element of Surprise

    A few months ago, you were approached about an incredible career opportunity. Pursuing it could result in many changes, not the least of which is a relocation across the country. Interested and intrigued, you confirmed your spouse’s support and agreed to add your name to the list of candidates for the role. Over the next…

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  • In a previous post (here), I said that years ago, I adopted the default mindset that everyone is doing their best. When I say that, I don’t mean that everyone’s work always produces their best output. I just believe in giving people the benefit of the doubt that their effort, at any given moment, is…

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  • Don’t wait

    An old friend, school mate, and former hockey teammate of mine passed away earlier this month. We ran into each other a few weeks before Christmas at our neighborhood grocery store and had a nice chat. That’s how it always is with childhood friends – you can always pick up a new conversation anytime almost…

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  • When you think about all of this “leading change” stuff, you may not connect with it. Obviously, I’m all in and I believe that being able to effectively make change happen is one of the most important skill sets for every aspiring leader. But if you’re unsure, here’s a quick self quiz to see where…

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