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  • No matter which way you turn, change is on the agenda. And, frankly, it should be. Change is the way forward. It’s how you grow, innovate, and improve. If you’re not changing, you’re standing still. And for any business, you don’t want to be standing still. We’re at the beginning of a new year and…

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  • Stealth mode

    “We’d like to do change management in stealth mode.” A client once said this to me. Not kidding. Their reasoning was that they didn’t want to draw attention to the project “yet.” They were concerned about what other departments might think or say about the significant spend on this initiative, the modernization of a major…

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  • New Year. New You?

    Welcome to 2024! Every new year, many of us make resolutions… changes we plan (or hope) to make in our life. Eating better. Drinking less. Exercising more. Reducing stress. Working smarter. In short, we want to make improvements. New year. New you. For resolutions to stick, we have to change our behavior in some way,…

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  • Level Up With 3 Cs

    Yesterday, I came across a video of James Keyes, former Blockbuster and 7-Eleven CEO, being asked for words of advice for future leaders. Here’s what he had to say: Change. If you recognize that change equals opportunity, it will be a differentiator for you in building your credibility and creating value. Those who embrace and…

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  • The power of the smile

    Yesterday, I was at the local shopping mall. Whenever I’m out and about in the small city I call home, I notice things about the people walking by. At this time of year, I’m particularly taken by how often I see people smiling. Friends, siblings, couples. People going about their daily business, smiling and laughing.…

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  • Help them help you

    Your business doesn’t stop for change. A project can take months, quarters or longer to finish. Culture change will take years. Daily operations don’t wait. Can’t wait. Even in a pandemic. Execution happens every day. Results are expected always. The operational work doesn’t stand still. Neither does the desire to grow or improve. In tight…

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  • Just be nice

    As we continue to move through the holiday season and into the new year, we often give a little extra thought to being kind to others. Approaching the calendar year-end is also the fiscal year-end for many organizations. If you haven’t already, you might be putting the final touches on your 2024 plans with updated…

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  • The idea is the easy part

    You have a super idea about a way to make things better. That’s a great start. But that’s all it is. Think about all the ideas you’ve had, or that your colleagues or friends have had, that went nowhere. The proof will come when you put your idea into practice and someone is getting value…

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  • If you search “change management” on Google today, you’ll get 145 million results. Not helpful when you’re returning to your office after a meeting, at which someone declared “change management” is critical” and you have no idea what that even means. Let me break it down. For starters, let’s acknowledge that “change” is a pretty…

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  • As an employee, it can be easy to fall into the comfort zone of “that’s not my job” or “that’s someone else’s job.” While this mindset doesn’t happen overnight, and isn’t necessarily intentional, it’s also not particularly useful or helpful to your organization. So, as an employee (an individual contributor), what can you do to…

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