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  • But when you feel that your knowledge is inadequate or experience is lacking, it can inhibit you from doing anything. This is true in most pursuits, not just in leading change. You don’t want to get it wrong, right? Better to do it once you’ve learned more, right? Wrong, actually. Timing is rarely dictated by…

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  • There’s a lot of “human” work that has been replaced by computers. At one time, we thought robots doing simple tasks would be “the thing.” Nope. We wish. The reality is that computers/tech/AI are in the mix for complex tasks, thought previously to be safe – research and analysis, medicine, and even creative work like…

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  • Feeling safe in the chaos

    Last month, I was at an event in Toronto with a group of changemakers, mostly self-made entrepreneurs who share a mission to impact a million (or more) people through their work. One of the presenters talked about how chaos is found between the status quo and progress. While an important outcome of a changemaker’s effort…

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  • Perspective: for Managers

    You may have seen images that illustrate how far apart managers and employees can be from each other (like the one above from Root Learning). You’ll often see a canyon or chasm between the two, maybe with a rickety wooden bridge or a frayed rope as the only way to get across to the other…

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  • Creators and Activators

    There are (at least) two types of changemakers… creators and activators. Creators come up with ideas. They imagine new products and services, more effective processes, emerging market opportunities, and innovative strategies. They may get very involved with design and implementation. Or not. . I’ve seen it both ways. Activators are the implementers. They execute. They…

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  • Common goals

    I was at a concert last week. It was a fairly intimate gathering. A smallish theater of about 600 people. On stage were a pianist and a guitarist, husband and wife, each having had their own success in the Canadian music scene. That’s it. No one else. They put on an amazing show. Great music.…

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  • Can it wait?

    Sometimes a new project can’t wait. And when that’s the case, it’s important to find a way to prioritize it and execute. This drives innovation and growth. But sometimes it can wait… till next month, next quarter, or even further out. People in most organizations are overwhelmed by the relentless volume and pace of change…

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  • Too often, we become obsessed with developing the perfect strategy and the perfect plan to tackle a new initiative. One of the first tasks after gaining approval to move forward with a new idea is to come back with your plan. There’s a lot of pressure on this plan. If it isn’t reasonable, or too…

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  • Change is a team sport

    In early 2020, I was walking down the street one evening and saw this in the shop window of an Adidas store. So true. And although the context of Adidas’ business was different than my client’s, the context really doesn’t matter. Change is a team sport. People need to come together around an idea that…

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  • Glimmers

    Lately, I’ve been hearing about glimmers. They’re apparently the opposite of triggers. Click here to learn more. I love that. It’s a change in perspective. Think about how we look at resistance to change. How often do strategies focus on reducing or avoiding triggers? We don’t want to trigger panic, fear, concern or worry so…

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