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Making change happen is pretty simple when you break it down. Sounds simple enough. No one should expect it to be easy though. It won’t be. It isn’t. Many organizations don’t do this very well. Anyone can help their organization, department, team, and colleagues, by learning how to do it better. Any of these will…
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Each person experiences change personally. This is not something we just say. Each of us is different. Everything from our upbringing to our personal life experience to our career path, and everything in between. This makes us who we are. As a change agent, it’s critical to recognize this and to work hard to find…
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This was the advice given by a wise professor on my first day of grad school over 20 years ago. I had no idea how important this would be or how often I would think of those words over the course of my career and my life. The world is uncertain. Business is too. So…
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Last week, I attended an event in Toronto with inspiring changemakers who are on a mission to become a new kind of millionaire… one who positively impacts a million people. Our opening speaker was Mandy Harvey (made famous by her performances on America’s Got Talent) Her story is inspirational and she said something that really…
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Until it isn’t. How many times have you felt like your window to prepare folks for a change disappeared? For pretty much everyone trying to drive change, this is reality. For what seems like forever, we’re the last one on the agenda and at each update, the time runs out discussing the ‘more pressing’ items…
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How often do you say thanks in the run of a day? “Thanks so much,” as you grab your pumpkin spice latte in the mobile order line. “Thanks, much appreciated,” to the person who held the door open as you followed them into your office building. “Thanks for taking the time,” as you kick off…
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You’re a leader in 2023. To achieve your goals and put a check next to your OKRs, you have to drive change. That isn’t a question. Without change, you’re standing still. There’s no improvement, growth, or innovation. There’s no next level. But there always seems to be a question about “if” you need change management.…
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This past weekend, one of my kids moved to a new city to take on a new job. With all of the work needed for the physical move, as well as the other work to get established in a new place (utilities, transit pass, parking permit, IKEA), I was reminded that although this is a…
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That feeling you get when you’re around people with whom you have connection. Today, I’m at a live, in-person conference for the first time since 2019. Finally. Last night, I got together with colleagues I’ve been working with for the past 3 years. It was the first time most of us had met in person,…
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Picking up where I left off last time… The culture of analyzing for root causes often pits us against each other and when we see mistakes, we often make the false assumption that others aren’t working as hard as we are, or that they don’t care enough or care as much as us. I’m sure…
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It's Change O'Clock Somewhere 